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AI Features

SMART Action Item Drafts

What SMART Action Item Drafts Are

One of the most common retrospective failures is leaving the meeting with vague commitments like "improve communication" or "do more testing." These feel productive in the moment but rarely lead to real change. SMART action item drafts solve this by using AI to generate concrete, well-structured action items based on the themes and discussions from your retrospective.

The AI analyzes the card groups, vote results, and discussion context from your retro and proposes action items that follow the SMART framework: Specific, Measurable, Achievable, Relevant, and Time-bound. Each draft gives your team a strong starting point that can be accepted as-is or refined to better fit your context.

SMART action item drafts are available during the commit phase of a retrospective. The facilitator triggers the generation, and the entire team can review, accept, reject, or modify the proposed action items.

How to Generate Action Item Drafts

To have the AI suggest action items for your retrospective:

  1. Complete the discuss phase so the AI has the full context of what was talked about and what the team considers important.
  2. Advance the retrospective to the commit phase.
  3. Click the "Suggest actions" button in the facilitator toolbar. The button is marked with a sparkle icon.
  4. Wait while the AI analyzes the retrospective content. Generation typically takes five to ten seconds depending on the number of groups and cards.
  5. Review the draft action items that appear in the action items panel.

The AI generates one to three action items per discussed topic, depending on the complexity of the theme and the specificity of the underlying cards. It aims for a manageable total — typically three to seven action items per retrospective — because teams that commit to fewer, focused actions are more likely to follow through.

Reviewing Action Item Drafts

Each AI-generated action item appears as a draft card in the action items panel. Draft items are visually distinct from manually created action items, with a subtle AI indicator badge. For each draft, you can:

  • Accept — Converts the draft into a confirmed action item. It joins the retrospective's action item list and can be assigned, scheduled, and tracked.
  • Edit and accept — Opens the draft for editing before confirming it. Adjust the wording, change the deadline, or narrow the scope to better fit your team's reality.
  • Reject — Removes the draft from the panel. Rejected drafts are discarded and do not appear in the retrospective's action items.

Any team member can review and act on the drafts during the commit phase, not just the facilitator. This encourages shared ownership of the resulting action items.

Encourage your team to discuss each draft briefly before accepting or rejecting it. A quick "Does this capture what we agreed on?" check ensures the action item reflects the team's intent rather than just the AI's interpretation.

What Makes Action Items "SMART"

The SMART framework is a well-established method for writing effective goals and action items. Here is how the AI applies each element:

Specific

Each action item targets a clearly defined outcome rather than a broad aspiration. Instead of "improve code reviews," the AI might suggest "Create a code review checklist covering test coverage, error handling, and API documentation for the backend team."

Measurable

The action item includes a way to determine whether it has been completed. This might be a deliverable ("Create a checklist"), a metric ("Reduce deployment failures to fewer than two per sprint"), or a binary outcome ("Set up the Slack integration").

Achievable

The AI scopes action items to what a team can realistically accomplish within one or two sprints. It avoids suggesting sweeping organizational changes or multi-month initiatives. If a theme points to a large problem, the AI breaks it into a smaller first step.

Relevant

Every suggested action item traces back to a specific theme or group from the retrospective. The AI includes a brief note linking the action item to the cards and discussion that inspired it, so the team can verify the connection.

Time-bound

Each action item includes a suggested deadline, typically aligned with the next sprint boundary. The AI defaults to a one-sprint timeframe but may suggest a shorter window for urgent items or a two-sprint window for items that require coordination with other teams.

Refining Action Items with AI

After accepting a draft, you can further refine the action item using AI assistance. Click the sparkle icon on any accepted action item to access these refinement options:

  • Make more specific — The AI narrows the scope and adds concrete details based on the discussion context.
  • Simplify — If the action item is too complex, the AI breaks it into a smaller, more focused first step.
  • Add success criteria — The AI suggests how the team will know the action item has been completed successfully.
  • Suggest an owner — Based on the discussion context and the nature of the action item, the AI may suggest which role or function is best positioned to own the item.

AI-generated action items are suggestions based on retrospective content. They do not have access to your team's sprint backlog, capacity, or existing commitments. Always evaluate whether the suggested action items are realistic given your team's current workload before accepting them.

Tracking Action Items After the Retro

Once accepted, AI-generated action items behave exactly like manually created ones. They appear on the team dashboard, can be assigned to team members, carry over to the next retrospective if not completed, and integrate with connected project management tools like Jira and Linear.

At the start of the next retrospective, unfinished action items from previous retros are surfaced automatically during the check-in phase. This creates a natural accountability loop that helps your team follow through on their commitments.

Tips for Effective Action Items

  1. Limit the count — Accept three to five action items per retrospective at most. Teams that try to tackle everything end up completing nothing.
  2. Assign owners immediately — An action item without an owner is unlikely to get done. Assign someone before closing the retro.
  3. Prefer small, concrete steps — "Schedule a 30-minute meeting with the platform team to discuss deployment pipeline" is better than "Fix the deployment process."
  4. Review AI suggestions critically — The AI does a good job drafting, but your team knows your context best. Edit freely to make the action items yours.